SHIPPING POLICY
Shipping Policy
Thank you for shopping with Helvetic Cosmetics group LTD. Below are the details of our Shipping Policy.
Shipping Rates & Delivery Estimates
Shipping costs will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Standard Delivery | 3–5 business days | GBP 2.99 (on orders under GBP 50) |
| Express Delivery | 2–3 business days (next business day) | GBP 5.99 (on any order) |
Order Processing Times
- Orders placed before 1 PM are usually processed the same day.
- Orders during high volumes may take 1-2 business days for processing.
- No shipping occurs on weekends or Bank Holidays.
Delivery Schedules:
- Tracked services deliver Monday-Friday
Shipping to P.O. Boxes
We do not ship to P.O. Boxes, BFPO, or APO addresses.
Overseas Shipping
We ship within the United Kingdom only. If you would like to buy from abroad, please contact us and we will do our best to accommodate your order.
Shipment Confirmation & Tracking
After your order ships, you’ll receive an email with a tracking number, which will be active within 24 hours.
Customs, Duties & Taxes
- Customers are responsible for any customs duties, tariffs, or taxes imposed during or after shipping.
- Helvetic Cosmetics group LTD cannot guarantee customs clearance or be held responsible for seized, taxed, or restricted items. Please verify local import rules before purchasing.
Damages During Shipping
- Helvetic Cosmetics group LTD is not responsible for damage or loss during transit.
- If your order arrives damaged, contact the shipping carrier to file a claim. Keep all packaging and damaged items as evidence.
Returns Policy
For information on returns and refunds, please see our Returns Policy.
Need Help?
For shipping inquiries, contact us via live chat on our website or through our Contact Us page.
Thank you for choosing Helvetic Cosmetics group LTD!